Your local Costa Rica Travel agency, since 1999
Costa Rican Vacations Logo

Our Privacy Policy

Costa Rica Travel Agency
Table of Contents

Privacy Policy at Costa Rican Vacations

If you have any doubts, don't hesitate to reach out.

Privacy Policy Statement

Your privacy matters to us. We promise to respect your contact preferences and to guard your private information. This Privacy Policy is intended to describe the information that Corporacion de Viajes Mundiales S.A., a Panamanian Corp. doing business as Costa Rican Vacations, collects, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures.  We encourage you to read this Privacy Policy carefully when using our website or services or transacting business with us. By using our website, you are accepting the practices described in this Privacy Policy.

What Personal Information Do We Collect?

The level of information we collect depends on the level of your use. If you sign up to be a free, registered user, you are required to enter your email address. Entering all other information is optional.

 

For your protection, we do not store ANY billing information on our servers. We partner with a secure payment gateway to provide a safe, secure payment procedure.

 

We use collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research.

 

We do NOT share your email address or other personally identifying information with any third parties, except our service providers, such as credit-card payment processors, performing services on our behalf. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.

What Tracking Information Do We Collect?

Your browser installs a cookie on your computer when you visit our site. A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Cookies are required to use some of our site’s services. They facilitate access to our website and personalize your online experience.

 

We use cookies to record current session information, encrypted users’ login information, provide services, and compile analytics about our users.

 

In addition, our server logs automatically collect information, such as your IP address, your browser type and language, and the date and time of your visit, which helps us track users’ movements around our site and understand trends.

 

We use collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, enforce our Terms of Use, and research. We never use this information for the provision of SEO consulting services so you do not need to worry that entering your information will be used against you or your clients by us.

 

We take appropriate physical, electronic, and other security measures to help safeguard personal information from unauthorized access, alteration, or disclosure.

Remarketing

Our website uses remarketing services, including Google Adwords, to advertise on third party websites to previous visitors. These adverts may be shown to people who have visited certain pages or completed forms or tasks on our website. These adverts can be shown on Google search result pages, Facebook, Google display network and others. Third parties such as Google and Adroll use cookies to show adverts based on a user's visits to Costa Rican Vacations website. Any data collected will be used in accordance with privacy policies set by ourselves and third parties.

 

You can set your own preferences for how Google advertises to you and you can opt out on remarketing based advertising by going to your Google setting page and ads.

SMS Privacy Policy

Last Updated: March 4, 2026

 

Costa Rican Vacations ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This SMS Privacy Policy explains how we collect, use, and protect your information when you opt in to receive text messages from us.

1. Information We Collect

When you opt in to receive SMS messages from Costa Rican Vacations, we may collect the following information:

  • Your mobile phone number
  • Your name and contact information (if provided through our web forms)
  • Booking or travel information related to your inquiry or reservation
  • Message interaction data such as delivery confirmations and opt-out requests

2. How We Collect Your Information

We collect your information when you voluntarily provide it through our website or other forms.

 

Customers may opt in to receive SMS communications by selecting a checkbox on a web form available on our website: 
https://www.vacationscostarica.com/

 

By selecting this checkbox and submitting the form, you consent to receive text messages from Costa Rican Vacations.

3. How We Use SMS Communications

If you opt in, we may send SMS messages related to:

  • Travel inquiries and trip planning
  • Reservation confirmations or updates
  • Customer service communications
  • Travel reminders or itinerary information
  • Promotional offers related to Costa Rican Vacations services

Message frequency may vary depending on your interaction with our services.

4. Opt-Out Instructions

You can opt out of SMS communications at any time by replying STOP to any message you receive from us.

 

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from that program unless you opt in again.

 

For assistance, you may reply HELP or contact us at: 
andy@namutravel.com

5. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Costa Rican Vacations is not responsible for any charges billed by your mobile carrier.

6. Sharing of Information

Costa Rican Vacations does not sell or rent your mobile phone number to third parties.

 

We may share information with trusted service providers who assist us in delivering SMS messages or operating our services. These providers are required to safeguard your information and use it only for the purpose of providing services to us.

7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect the information you provide from unauthorized access, disclosure, or misuse.

8. Data Retention

We retain your personal information only as long as necessary to provide SMS communications, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Changes to This Policy

We may update this SMS Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have questions about this policy or our privacy practices, please contact us:

 

Costa Rican Vacations 
Website: https://www.vacationscostarica.com/ 
Email: andy@namutravel.com

Email Contact

We do not share your email information with third parties, except our service providers, such as credit-card payment processors, performing services on our behalf. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.

 

We need your help in discovering illegal or inappropriate email conduct perpetrated by impostors. In the event that you receive an email that you feel is spam and it appears to be sent by or affiliated with us, please forward the email to support@namutravel.com.

Visiting Our Website From Outside the U.S.

This Privacy Policy is intended to cover the collection of information on our website from residents of the United States. If you are visiting our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those service providers with whom we share it as described in this privacy policy.

Common Questions

Q. What personal information is collected?

A. Your name and email address are required to submit an inquiry on our site, through a form. See more details above under “what personal info do we collect?”.

Q. How this information will be used by the company?

Q. How this information will be transferred to third party companies?

Q. How can I modify or delete my personal information?

Q. How I can opt-out of future communications?

Special Offers & Inspiration Right to Your Inbox

Every month receive unique deals & travel tips from us.

Client Reviews

Read All The Reviews From Our Happy Clients
quotation mark quotation mark

We were in great hands from the moment we landed! Loved the excursions, hotels, and our driver “Marlon Brando.” You made everything smooth with great planning and thoughtful check-ins. Truly an enjoyable and worry-free trip!

quotation mark quotation mark
Cindy L.

Cindy L.

Austin, Texas

quotation mark quotation mark

Our agent made our honeymoon stress-free and fun! She was available throughout, even when I felt unwell early in the trip. Her support and great recommendations helped us feel better fast. So grateful for the special touches she added along the way.

quotation mark quotation mark
Cheyenne P.

Cheyenne P.

USA

quotation mark quotation mark

Wow—what an amazing trip! From start to finish, it was an unforgettable experience. The beauty of Costa Rica is breathtaking, and the scenery changed constantly. It felt like a new adventure every day. Already dreaming of going back!

quotation mark quotation mark
Sabrina A.

Sabrina A.

Costa Rica

As Featured In

Logo Forbes Ievqzq PngLogo Cnbc B1uwrq PngLogo The Washington Post Pz8ju2 PngLogo Modern Luxury Pe0dh8 PngLogo Bbc Wildlife Oqpolk Png
Get Personalized Help

Didn’t find what you are looking for?

Let our expert travel consultants help you create or find the experience for you.

Costa Rican Vacations white logo
Tripadvisor Traveler’s Choice Awards 2025

Follow Us

© 2026. Costa Rican Vacations is a licensed, luxury travel agency.

Our offices are in Rohmoser, San Jose, Costa Rica.

All Rights Reserved.

Our Packages

Menu